The pandemic turbo-charged the online food delivery market–and many think dine-in by delivery is here to stay.
Food delivery players across the globe have been rushing to scale amid a slew of challenges: fluctuating customer preferences, food safety and quality standards, the ever-present last-mile dilemma, and more.
How has the industry been dealing with these? What more lies ahead in the new normal?
Key topics:
– Optimizing food delivery operations without compromising customer service standards
– Recent and potential last-mile innovations that food delivery players cannot ignore
– Competitive differentiators in food delivery e.g. sustainability and hyperlocalization
Speakers: Apoorva Kumar, SVP of Jumia Group Eugène Kastanja, COO and Co-founder of MGXPRESS
